Information & Referral
Information and Referral
To best help you navigate the system, here is an overview of how to access the system if you have Insurance followed by how to access the system if you do not.
The first step in obtaining services is to find out if the individual has insurance or not. If the individual has insurance, the indicidual will need to call (or use the Insurance Company's online system) the insurance company directly by using the phone number provided on the card itself (usually on the back of the card). Individuals should be able to get information such as benefits, coverage, and in-network providers.
NO INSURANCE OR THE INDIVIDUAL HAS MEDICAID
If an individual does not have insurance coverage or does have Medicaid, they will need to access the community mental health or substance abuse system. For this purpose, mental health and substance abuse help is typically organized by the county in which the individual needing help lives. A starting point might be to access the county's Mental Health and Recovery Services Board's provider directory (if Internet access is available).
Clermont County Mental Health & Recovery Board providers
Managing crisis situations
is different than regular care. Several hotlines are available for your use (more).
Need help with medication? Need help with living expenses like rent, utilities, food, etc. during these especially tough economic times? Housing needs. No insurance? Click here for available resources.
You can call or email any of our offices to get mental health information or a referral or call our main Information & Referral line at (513)721-2910 ext. 10 or email Vicki Thatcher at email@example.com.
Download our 2012 Mental Health Resource Directory